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Terms and Conditions

Effective Date: December 23, 2025

These Terms & Conditions (“Terms”) govern your access to and use of the website and services provided by Grandeur Design Supply LLC (“Grandeur,” “we,” “our,” or “us”). By accessing our website, submitting inquiries, or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.


1. Use of Website

You agree to use this website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict or inhibit their use of the website.

You may not:

  • Misuse or interfere with website functionality

  • Attempt unauthorized access to systems or data

  • Submit false or misleading information

We reserve the right to restrict or terminate access to our website at any time.


2. Products & Services

Grandeur Design & Materials provides architectural materials, design-related products, and project-based services.
All product descriptions, specifications, pricing, and availability are subject to change without notice.

Quotes provided are estimates only and may be revised based on final specifications, material availability, or project requirements.


3. Orders & Payments
  • Orders are confirmed only upon written approval and, where applicable, receipt of payment or deposit

  • Payment terms will be specified in your invoice or agreement

  • Prices do not include taxes, duties, shipping, or customs fees unless explicitly stated

Failure to make timely payment may result in order delays, suspension, or cancellation.


4. Shipping, Lead Times & Delivery
  • Delivery timelines are estimates and not guaranteed

  • Delays caused by suppliers, manufacturers, customs, or force majeure events are not the responsibility of Grandeur

  • Risk of loss may transfer upon shipment, depending on agreed Incoterms or contract terms

Clients are responsible for inspecting goods upon delivery and reporting any issues promptly.


5. Returns, Cancellations & Custom Orders
  • Custom-made or special-order products are non-refundable and non-cancellable once production begins

  • Returns are accepted only if approved in writing by Grandeur

  • Approved returns may be subject to restocking fees and return shipping costs


6. Intellectual Property

All content on this website—including text, images, graphics, logos, drawings, and specifications—is the property of Grandeur Design & Materials or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any content without prior written permission.


7. Limitation of Liability

To the fullest extent permitted by law, Grandeur Design & Materials shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use or inability to use our website

  • Product delays or project interruptions

  • Reliance on information provided on the website

Our total liability shall not exceed the amount paid by you for the relevant product or service.


8. Warranties & Disclaimers

Products are provided “as is” unless otherwise stated in writing.

We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose, except where legally required.


9. SMS Messaging Terms

By providing your mobile number, you agree that Grandeur Design Supply LLC may send transactional and informational SMS messages related to inquiries, projects, orders, delivery updates, or services.

  • Consent to receive SMS messages is not a condition of purchase

  • Message frequency may vary

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

For assistance, contact admin@grandeurdesignsupply.com or +1 (513) 204-9856.


10. Privacy

Your use of our website and services is also governed by our Privacy Policy (https://grandeurdesignsupply.com/privacy-policy/), which explains how we collect, use, and protect your personal information.


11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites.


12. Force Majeure

Grandeur shall not be liable for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, supply chain disruptions, labor strikes, government actions, or transportation delays.


13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which Grandeur Design & Materials operates, without regard to conflict of law principles.


14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised Terms.


15. Contact Information

For questions regarding these Terms & Conditions, please contact:

📧 admin@grandeurdesignsupply.com
📞 +1 (513) 204-9856

When you choose Grandeur, you receive not just the perfect building materials solution, but also an experience rooted in the etiquette and hospitality of the great Eastern culture. It’s a meaningful connection that goes beyond business cooperation.

© 2025 Grandeur Design and Materials. All rights reserved.